Terms and Conditions
Terms and Conditions
Welcome to our website! By accessing or using our services, you agree to abide by the terms and conditions outlined below.
- Color Disclaimer:
The colors of the products may vary slightly due to differences in screen display settings and pixel quality. - Delivery Timeline:
- Luxury Bridal items: Delivery time ranges from 30 to 60 days, depending on the detailing and complexity of the work.
- Other categories: Delivery time may vary between 30 to 35 days.
- Payment Policy:
- For bridal orders, 50% of the payment must be made in advance.
- General Terms:
- All prices and product details are subject to change without prior notice.
- Orders once placed cannot be canceled or modified after a certain processing period.
- We ensure product quality; however, minor variations in design and color are part of handmade craftsmanship.
- By placing an order, the customer confirms that all provided details (size, color, customization) are correct.
- Returns and Refunds:
- Customized or bridal items are non-refundable and non-exchangeable.
- For other categories, returns or exchanges are subject to our return policy.
- Limitation of Liability: The company is not responsible for delays caused by external factors such as customs clearance, shipping issues, or unforeseen circumstances.
- Privacy Policy:
Customer data will be handled in accordance with our privacy policy and will not be shared with third parties without consent.
For further assistance, feel free to contact our support team. Thank you for choosing us!
